Privacy Policy

Software Tec Lab Ltd is committed to protecting your privacy. This policy sets out how and why we use your personal data to ensure you remain informed and in control of your information.

It is our commitment that we will never sell your personal data, and will only share it with organisations we work with, where necessary, and where privacy is maintained.  We handle personal data for the proper conduct of our business – to provide consulting services.

Privacy policy

  1. This privacy policy applies to Software Tec Lab Ltd, including the website at SoftwareTecLab.co.uk. It covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).
  2. For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to the Data Protection Officer at the address provided below.
  3. By using the website and engaging with Software Tec Lab Ltd, you consent to this policy.

Information we collect

  1. We will collect personal data where it is directly provided by you (e.g. your e-mail address, name, company, role, work address and telephone number). Normally you will only provide such details if you wish to reach out through our website contact form, by email or phone contact, through business networking or commercial activity.
  2. To improve our offering, we occasionally use analytical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, web-pages and other communication data, but this data will not identify you personally.

Website

  1. When visitors leave comments on the website, we collect the data shown in the comments form, and cookies may be used such that you do not have to fill in your details again when you revisit to leave another comment.
  2. Articles on the website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Use of your information

  1. We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.
  2. The information that we collect and store relating to you is primarily used to enable us to provide our services, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
    1. To notify you about any changes, such as improvements, or service/product changes that may affect our service;
    2. If you are a customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;
    3. Where you have consented to receive such information, we may provide information on other parties’ products or services that we feel may be of interest to you;
    4. For our own lawful interests – provided your rights do not override these.
  3. We will not use your information beyond the purpose for which it was collated.

Disclosing and sharing data

  1. If you do not want us to use your data for our use, you will have the opportunity to withhold your consent when you provide your details to us, or you can write or email us.
  2. We may share your data with subcontractors or suppliers who provide us with support services (e.g. a shipment company). However, these activities will be carried out under contract, which imposes requirements on our suppliers to keep your information confidential and secure.

Controlling the use of your data

  1. If you have given us consent to use your data for a particular purpose, you can revoke or vary that consent at any time. If you do not want us to use your data, or want to vary the consent that you have provided, you can write or email us.

Where we store and transfer your data

  1. We will disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements.
  2. You have the right to opt out of our processing your personal data for marketing purposes by contacting us in writing at the address below.

Information from Third parties

  1. You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
  2. We may collect data from social media where you have given access to do so.

Security

  1. Once we have received your personal data, we will use security features to protect against unauthorised access.

Your rights

  1. The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one calendar month of your requesting the data.
  2. You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address provided.

How to contact us

  1. If you have any queries, comments or requests regarding this policy, then you can
    1. write to us at: Data Protection Officer, Software Tec Lab, Strathearn House, 211 Hope Street, Glasgow, G2 2UW
    2. or send us an email to: info@SoftwareTecLab.co.uk, with the subject marked for the attention of the Data Protection Officer.

Changes to this policy

  1. We may update these policies to reflect changes and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

Version: 01 May 2020